MY ACCOUNT & SHOPPING
It is easy to update your AngelOfTrust account and view your orders any time through ‘My Account’. ‘My Account’ allows you complete control over your transactions on Angel Of Trust
- Manage/edit your personal data like address, phone numbers, email ids
- Change your password
- Track the status of your order
Once we receive your order, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order. In this email you will be provided with a unique Order ID, a listing of the item(s) you have ordered. You will also be notified when the product(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).
A product could be listed under different prices. There could be multiple sellers offering you the same product but at a different price. That is the nature of AngelofTrust marketplace, where different sellers compete for your order and have complete control and flexibility of the pricing at their end.
You can shop on AngelofTrust by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own account, you can enjoy a personalized shopping experience, quicker checkout and can easily manage your orders as well
Unfortunately, products listed as ‘Out of Stock’ are not available for sale
Yes, shopping at www.angeloftrust.com is 100% safe. Our partnered payment gateways are secure and provide multiple options to pay.
Our payment gateway partner uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet. Furthermore, also our partnered payment gateway asks you to enter the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her.
You can be assured that www.angeloftrust.com offers you the highest standards of security currently available on the net so as to ensure that your shopping experience is private, safe and secure.
www.angeloftrust.com does not collect or store your account information at all. Your transaction is authorized at multiple points, first by payment gateway partners and subsequently by Visa/MasterCard/Amex/Diners secure directly without any information passing through us.
Our overseas customers and Non Resident Indians can use their International credit cards to make payments for their orders. We accept all international credit cards. You can also use PayPal payment gateway to pay for your order in different currency.
We accept all MasterCard, Visa, Amex, JCB and Diners credit cards.
Debit Cards, Internet Banking, Most of the Wallets
All items are carefully packaged as to avoid any form of damage.
The estimated time of delivery is within 3 to 10 working days for domestic orders and 15 to 21 working days for international orders.
We try to process all deliveries through reputed courier companies like Bluedart, Aramex, AFL, DTDC, DHL and Fedex. In some cases where the pincode/zipcode is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
www.angeloftrust.com does deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world. We use DHL, DTDC, India Post or FEDEX to deliver your shipments safely and timely to you.
All www.angeoftrust.com items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order. You can also see the tracking number in your order history panel in your account when you login.
Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.
You can send an email to [email protected] with images of broken/defective/damaged products within 24 hours of delivery. We need photos of the damaged/defective/different products received so that we can defend your dispute with relevant seller. Please mention your order number in the email and attach your invoice.
After the seller reviews your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow the seller three business working days to respond to your return request and provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.
Please allow 3 business working days for your seller to address the issue and provide instructions for your return/ resolution. If the seller does not respond even after 3 business working days, or if your issue is not addressed to your satisfaction, you can submit the dispute by sending email to [email protected] and we will ensure you get timely resolution to your dispute.
When you are returning an item that was damaged/ defective or due to an error on the seller’s part, you will be compensated for return courier charges. You will be paid/given Coupon Code for the said value which can be used to buy any of the AngelOfTrust products within next 3 months. Please pack well when you are returning the product so that it reaches the seller in good condition.
The amount you paid for the product plus any shipping paid at the time of order will be directly refunded back to your bank account/credit card/debit card within 15 working days of refund if product replacement is not available.
We can refund you when the seller notifies us of the receipt of the item back from you or the online tracking shows as delivered to the seller address. Remember that items have to be returned to sellers directly by you. Once the seller notifies us of the receipt of the return item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays or any other public holidays).